Shipping Policy

Thank you for choosing STR.CONSTRUCTION for your construction needs. Our Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website (https://str.construction/). By making a purchase, you agree to the terms outlined in this policy.

1. ORDER PROCESSING:

  • Orders are processed within 1-2 business days of payment confirmation.
  • Custom orders or special requests may require additional processing time.

2. SHIPPING METHODS:

  • We offer standard shipping for most orders.
  • Expedited shipping options may be available at an additional cost.
  • Shipping methods and carriers are determined based on the destination and the size/weight of the items.

3. SHIPPING RATES:

  • Shipping rates are calculated based on the weight of the items, shipping method selected, and the destination.
  • The shipping cost will be displayed during the checkout process.

4. SHIPPING DESTINATIONS:

  • We currently ship to addresses within the United States.
  • For international shipping, please contact us at admin@str.construction to discuss options and associated costs.

5. TRACKING INFORMATION:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your shipment using the provided tracking number and the designated carrier's website.

6. DELIVERY TIMES:

  • Estimated delivery times are provided during the checkout process.
  • Actual delivery times may vary based on the shipping method, destination, and other factors beyond our control.

7. DELIVERY DELAYS:

  • STR.CONSTRUCTION is not responsible for delays caused by factors such as weather, natural disasters, or carrier issues.
  • We will make every effort to communicate any significant delays and provide assistance in resolving any shipping problems.

8. DAMAGES OR LOSS:

  • We take the utmost care in packaging our products to prevent damage during transit.
  • In the event of damaged or lost items, please contact us at admin@str.construction within 48 hours of receiving the shipment.

9. ADDRESS CHANGES:

  • It is the responsibility of the customer to provide accurate shipping information during the checkout process.
  • Address changes made after the order has been shipped may incur additional charges and are subject to carrier policies.

10. CONTACT US:

If you have any questions or concerns about our Shipping Policy, please contact us at admin@str.construction.

Last Updated: 02/20/2024