Shipping Policy
Thank you for choosing STR.CONSTRUCTION for your construction needs. Our Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website (https://str.construction/). By making a purchase, you agree to the terms outlined in this policy.
1. ORDER PROCESSING:
- Orders are processed within 1-2 business days of payment confirmation.
- Custom orders or special requests may require additional processing time.
2. SHIPPING METHODS:
- We offer standard shipping for most orders.
- Expedited shipping options may be available at an additional cost.
- Shipping methods and carriers are determined based on the destination and the size/weight of the items.
3. SHIPPING RATES:
- Shipping rates are calculated based on the weight of the items, shipping method selected, and the destination.
- The shipping cost will be displayed during the checkout process.
4. SHIPPING DESTINATIONS:
- We currently ship to addresses within the United States.
- For international shipping, please contact us at admin@str.construction to discuss options and associated costs.
5. TRACKING INFORMATION:
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track your shipment using the provided tracking number and the designated carrier's website.
6. DELIVERY TIMES:
- Estimated delivery times are provided during the checkout process.
- Actual delivery times may vary based on the shipping method, destination, and other factors beyond our control.
7. DELIVERY DELAYS:
- STR.CONSTRUCTION is not responsible for delays caused by factors such as weather, natural disasters, or carrier issues.
- We will make every effort to communicate any significant delays and provide assistance in resolving any shipping problems.
8. DAMAGES OR LOSS:
- We take the utmost care in packaging our products to prevent damage during transit.
- In the event of damaged or lost items, please contact us at admin@str.construction within 48 hours of receiving the shipment.
9. ADDRESS CHANGES:
- It is the responsibility of the customer to provide accurate shipping information during the checkout process.
- Address changes made after the order has been shipped may incur additional charges and are subject to carrier policies.
10. CONTACT US:
If you have any questions or concerns about our Shipping Policy, please contact us at admin@str.construction.
Last Updated: 02/20/2024